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Consult your motherboard manufacturer’s documentation for more information about whether your PC supports a TPM chip and which one it requires. It’s not possible to add TPM chips to an older PC that doesn’t have the hardware to accept one. Laptops and desktop PCs you buy off the shelf generally have a TPM chip that’s soldered-permanently attached-to the motherboard. You’ll need one that supports the exact motherboard inside your PC. Search for a TPM chip that’s sold as an add-on module. If you built your own PC, you may able to add a TPM chip to it. If you don’t see “Security Devices” with a TPM in Device Manager, and there isn’t an entry in the BIOS, you probably don’t have one. TPMs also show up in the Device Manager, so it may be worth ensuring your TPM isn’t disabled in the Device Manager too (though this is unlikely). The TPM will be available for use within Windows. If it’s disabled, enable it from here, save your settings, and reboot. Look through the settings screen and see if you see an option named “Trusted Platform Module”, “TPM”, “TPM Support”, or something like that. Check your computer’s documentation for more information, or check your motherboard’s documentation if you built your own PC.
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Some modern PCs require you go through the Windows 10 or 8 advanced startup options menu, while others still require you press a specific key-like Delete, F12, or Escape-during the boot-up process. The exact process is different on every PC.
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If you are unsure how to make any needed changes to the TPM settings, we recommend that you check your PC manufacturer’s support information or contact their support organization.To check for this, restart your PC into its UEFI or BIOS settings screen. The option to enable the TPM may be labeled Security Device, Security Device Support, TPM State, AMD fTPM switch, AMD PSP fTPM, Intel PTT, or Intel Platform Trust Technology. These settings are sometimes contained in a sub-menu in the UEFI BIOS labeled Advanced, Security, or Trusted Computing.
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You can access these settings by choosing: Settings > Update & Security > Recovery > Restart now.įrom the next screen, choose Troubleshoot > Advanced options > UEFI Firmware Settings > Restart to make the changes. If you need to enable TPM, these settings are managed via the UEFI BIOS (PC firmware) and vary based on your device. If it is less than 2.0 your device does not meet the Windows 11 requirement.
If you see a message confirming TPM is ready to use, check Specification Version under TPM Manufacturer Information to verify it is 2.0. If you are able to enable the TPM, complete the next step to verify that it is a TPM 2.0. See How to enable TPM for more information or check your PC manufacturer’s support information for instructions to enable the TPM. About TPM (Trusted Platform Module): TPM (Trusted Platform Module) technology allows computers to create and store encrypted keys, therefore protecting them from disclosure. If you see a message saying a “Compatible TPM cannot be found,” your PC may have a TPM that is disabled. Type “tpm.msc” (do not use quotation marks) and choose OK. Option 2: Use the Microsoft Management Console If it is less than 2.0, your device does not meet the Windows 11 requirements. If you see an option for Security processor details under Security processor, select that and verify that your Specification version is 2.0. If you are able to enable a TPM, complete the next step to verify that it is a TPM 2.0. see How to enable TPM for more information or check your PC manufacturer’s support information for instructions. If you do not see a Security processor section on this screen your PC may have a TPM that is disabled. Run Settings > Update & Security > Windows Security > Device Security
Most retail PC motherboards used by people building their own PC, for example, ship with TPM turned off by default even though it is almost alwatys available to be enabled. If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device. In some cases, PCs that are capable of running TPM 2.0 are not set up to do so. TPM 2.0 is used in Windows 11 for a number of features, including Windows Hello for identity protection and BitLocker for data protection. TPM 2.0 is required to run Windows 11, as an important building block for security-related features. Most PCs that have shipped in the last 5 years are capable of running Trusted Platform Module version 2.0 (TPM 2.0). If you are unfamiliar with this level of technical detail, we recommend that you consult your PC manufacturer’s support information for more instructions specific to your device.
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This article is intended for users who are not able to upgrade to Windows 11 because their PC is not currently enabled with TPM 2.0 or their PC is capable of running TPM 2.0 but is not set up to do so.